Memory Leak in Directory Sync Code

When making a configuration change to a SIP trunk in CUCM, I was met with the following error: Update failed. Memory allocation failed during query processing.

Troubleshooting steps:

  1. From the CUCM publisher node issue the show status command to check the memory totals.
  2. Also check the service list using utils service list to verify if the A Cisco DB service is started.
  3. Restart the A Cisco DB service with utils service restart A Cisco DB.
  4. After the service has restarted, try saving the configuration again for the SIP trunk.